CINDY
NGUYEN
About Me
I'm a Senior Social Media Manager with a deep passion for storytelling and cultivating online communities. My expertise lies in social media strategy, community management, copywriting, content creation, and platform management.
I have a knack for keeping up with trends and fostering genuine relationships online.
What I Can Provide
Social Media Management
Social
Strategy
Community Management
Social Listening
& Insights
Editorial Calendars & Run of Shows
Leadership & Team Collaboration
Safeguard Brand Reputation
Cultural
Awareness
Portfolio
I’ve gotten to be a part of amazing opportunities and projects alongside great clients.
Check out some of my work.
TurboTax
Amazon Books & Kindle
Google Play: Pokemon GO Fest
Taco Bell x Cheez-It Stunt
WNBA Toronto Launch
9-1-1: Lone Star
Drama Club FOX
Tubi
The Masked Singer
The Cleaning Lady
Ray-Ban Stories x Burna Boy
Dr. Robin L. Smith
TurboTax:
For the 2023 tax year, TurboTax’s overarching campaign was Make Your Moves Count. Under this campaign, I collaborated with our strategists, creative team influencer team, and other agencies to execute Super Bowl File ft. Quinta Brunson, Working Smarter ft. JVN and Antoni from Queer Eye, Polished: Smooth Filing, Niche Moves, and Tax-Palooza.
I created rollouts and content calendars, assisted with copy, led community management, oversaw the posting schedule, and live-tweeted for client during the Super Bowl to support our spot and promote the Super Bowl File Sweepstakes.
Super bowl super file ft. quinta brunson
Supported this sweepstakes and TV spot pre, during, and post Super Bowl.
Super bowl sunday engagement
Knowing how high-volume this day is, we made sure client was a part of game day conversations.
Working smarter ft. jvn & antoni
We partnered up with iconic JVN and Antoni from Queer Eye to help our audience easily navigate through tax time, no matter their tax situation.
turbotax + Niche creators
We partnered up with niche creators and tapped into niche communities, from bird enthusiasts to F1 fanatics to educate them on taxes in unexpected ways and remind them that they could get their biggest possible refund with TurboTax.
Polished: smooth filing
We collaborated with LA nail artist, Steph and Tayshia, a former Bachelorette to highlight small businesses and Latino culture.
tax-palooza
Tax Day just so happens to be in the midst of festival season, so we decided to make the countdown to Tax Day our own festival with fun social reminders and influencer collabs to hype up the biggest event of the year.
FOX Entertainment:
At FOX Entertainment I worked on socials for 9-1-1: Lone Star, The Cleaning Lady, The Masked Singer, Drama Club, and Tubi.
KPIs produced from 9-1-1: Lone Star, The Cleaning Lady, and Tubi while I worked on these accounts:
4.8K
Posts
244M
Impressions
9.3M
Engagement
72M
Views
Taking a Deeper Look at 9-1-1: Lone Star Season 4 Campaign
Trended Top 10 on Twitter for seven-consecutive weeks by creating a relatable tone of voice and sparking conversations
Grew Instagram, Twitter, and Facebook accounts by 162K followers
~ 33K on Instagram
~ 15K on Twitter
~ 114K on Facebook
Collaborated with client to curate and deliver weekly Talent Toolkits
These included promotional assets, extended clips, GIFs, BTS content
Live-Tweeting
GIF
Reel Pushing
Catch-Up
TikTok Fun!
9-1-1: Lone Star shares a TikTok account with Drama Club FOX, a vertical I also happened to manage. Knowing the 9-1-1: Lone Star fandom like the back of my hand, I knew they would enjoy these. These are the account's top-performing posts from my time working on this vertical.
This post received 1.3M views. I pulled this clip and worked with video editors on the captioning.
Knowing how loved #Tarlos is on this series, I pulled and captioned this fan favorite scene for TikTok. This post had 135.2K views.
I pulled this snippet and added in-asset copy to create a meme. This post received a solid 81.2K views.
Tubi:
During my time at Tubi, I worked on three significant campaigns: Terror on Tubi, Holiday Hits, and the premiere of Freak Brothers.
Aside from those campaigns, I worked closely with the Social Media Director at FOX to select monthly titles to feature from Tubi’s vast library and to promote Tubi Originals. I produced and maintained content calendars, collaborated with creative on evergreen content and series, scheduled posts, and owned community management.
Terror on Tubi 2021
#TerrorOnTubi highlighted the horror genre and Tubi Originals of the month. This campaign included influencer marketing, an interactive website, a 13-day countdown to Halloween, and a #FreeLikeTubiSweepstakes.
'Tis the Season #TubiJolly
Another campaign promoting the holiday genre on the platform. I worked closely with the client, creatives, and partners to orchestrate another #FreeLikeTubiSweepstakes.
Freak Brothers S1
This was a big launch for Tubi as the series featured Pete Davidson, Woody Harrelson, Tiffany Haddish, John Goodman, and more. I provided talent tags, assisted in the promotion of The Freak Brothers' Psychedelic Pop-Up at Fred Segal, and promoted the series through social media.
Influencer Content
Sweepstakes Promo
Event/Show Promo
RayBan Stories x Meta: Vanilla by Burna Boy
Burna Boy partnered with Ray-Ban for 'Vanilla' visuals. I assisted the META team by creating a rollout with an organic approach for Ray-Ban's Instagram channels. The idea was to promote the release of the music video in tandem with the product – Ray-Ban Stories.
The Action Plan: tease, launch, and sustain.
Tease
Launch
Sustain
Dr. Robin L. Smith
Best known for her time on The Oprah Winfrey Show as the Therapist-in-Residence. I led a team of graphic designers, video editors, and engagement specialists to revamp her social media, increase awareness, and grow her following after being out of the limelight for several years.
We joined Clubhouse while it was hot and hosted weekly rooms where followers could seek advice, tested new ways to promote her books, and focused heavily on community.
Promoting
Lies At The Altar
Spreading positivity
Before you go, have a laugh!